Terms and Conditions

Bright Sparks Science - AFTER SCHOOL CLUBS - Terms and Conditions for PARENTS

BRIGHT SPARKS SCIENCE CIC – AFTER SCHOOL CLUB -CANCELLATION POLICY

  • Bright Sparks Science C.I.C. reserves the right to cancel The After School Club if the minimum required registrations is not reached 5 days from the beginning date of the club.
  • Full refunds will only be given for written cancellations made three days prior to course commencing for which there will be a £5.00 administration fee.
  • Bright Sparks Science C.I.C. shall inform the customer as soon as possible of any changes to hours or sessions. Once a club course has started, if a session is cancelled due to an unforseen circumstance, a replacement session will be added, but no refunds for this session will be given.

BRIGHT SPARKS SCIENCE CIC – AFTER SCHOOL CLUB – BEHAVIOUR POLICY

  • The After School Club uses effective behaviour management strategies to promote the welfare and enjoyment of children attending the Club. Working in partnership with parents, we aim to manage behaviour using clear, consistent and positive strategies. The Club rules are clearly discussed at every session.
  • No refunds will be given for any child asked to leave the course due to bad behaviour.

BRIGHT SPARKS SCIENCE CIC – AFTER SCHOOL CLUB – ILLNESS & ABSENCES POLICY

  • A child suffering from any contagious disease is not permitted to attend the After School Club. This includes, but is not limited to, sickness, diarrhoea or impetigo.
  • If a child is absent from After School Club for any reason, no refund will be issued.

BRIGHT SPARKS SCIENCE CIC – AFTER SCHOOL CLUB – LOSS OR DAMAGES

  • Children are advised not to bring in any of their own possessions, including but not limited to toys, mobile phones, game consoles and music players, to the After School Club. In the event that such items are brought in by a child the Bright Sparks Science C.I.C. accepts no liability for any loss or damage that may occur.

Childcare Vouchers
As we are an activity provider offering specific tuition to help children improve their scientific skills, we are exempt from being Ofsted registered and are therefore unfortunately unable to accept childcare vouchers.

Bright Sparks Science - After School Club - Terms and Conditions for SCHOOLS

Booking and running a Bright Sparks Science after school club!

Before the free assembly, the school will need to:
  1. Complete the booking form
  2. Confirm the dates and times of both assembly and after school club.
  3. Read through this sheet carefully!
At the assembly:
  1. The instructor will arrive approximately 15 minutes before the assembly is due to start so they can set up.
  2. A table, access to an electrical socket and water must be provided by the school.
  3. The instructor will provide a fun and engaging half hour science show!
  4. School staff are welcome to stay and watch the show, this is useful as the children get very excited and the additional adult support can make crowd control easier.
  5. Letters will be provided by Bright Sparks with all the previously confirmed information included, these will need to be distributed by the school to pupils on the day of the show. This is a requirement of getting the show for FREE. If the letters are not handed out then you forfeit the right to have the show for free and will be invoiced for the full cost of the show (£150 plus mileage).
  6. An information pack will be handed to or emailed to the school including policies, insurance details and risk assessments.
Up to the payment deadline date:
  1. Parents are to pay in the way agreed at time of booking. This is usually by creating an online account with ‘Active Network’ who handle the booking system on behalf of Bright Sparks Science. Unfortunately we cannot accept Childcare Vouchers as a form of payment.
  2. Bright Sparks will inform the school by email or phone call, of number of children that have registered by the agreed deadline date.
  3. Bright Sparks will check instructor availability and agree upon number of clubs needed and whether this is viable with the school (adding a club in to the next term or running two clubs simultaneously are possible options).
  4. Bright Sparks will create an attendance register prior to starting the after school club. The school will be provided with a list of names of the attendees. The school must check their records and advise Bright Sparks of any relevant medical information the instructor may need to be aware of to keep the attending children safe.
  5. If minimum numbers are not met then the club will be cancelled. Bright Sparks and the school will both contact parents to advise them of this. Any payments made will be refunded by Bright Sparks.
At the first ASC session:
  1. The instructor will arrive before the club start time. They will provide the school with enhanced DBS certificate, safeguarding certificate and photo ID. The instructor will be fully trained on the science club content.
  2. The school will be required to provide the instructor(s) with a free to use room(s) suitable for up to 20 children (per club running) that has electric sockets and access to drinking water.
  3. The school must inform the instructors of specific procedures in the school’s safeguarding and fire/emergency evacuation policies. This includes contact details for designated safeguarding officer, the on duty first aider and fire marshal. It is the responsibility of the school to provide first aid to the children. There MUST be school staff on site for the entirety of the club running time.
  4. The school is responsible for the children until the instructor arrives.
  5. The instructor will take a register at the start of the club to report any absences. The school will be informed of absences in person or via a slip sent to the school reception. The school will need to locate the absentee and escort them to the club or ascertain where the absent child is by contacting their parent.
  6. Bright Sparks will be responsible for the safeguarding and protection of the children from the start to the finish of each session, until the responsibility has been handed over to the designated responsible adult.
  7. In the circumstance where a child may require medical attention, including first aid, Bright Sparks will transfer responsibility to your designated first aid trained member of staff.
  8. The instructor will clean-up their own mess and will leave your space in the condition they found it in.
  9. The instructor will wait until all children have been handed into the care of the agreed responsible adult (including after school care).
  10. The instructor will return visitor badge and sign out before leaving school.

Bright Sparks Science - Assemblies & Workshops - Terms and Conditions for SCHOOLS

Thank you for booking a Science Assembly with Bright Sparks Science; we are sure that everyone who sees our show will love it and be enthused to get hands-on with science!

Please a copy of the terms and conditions plus information on the responsibilities and requirements here for your reference – please take a few moments to read it and check that everything is in order.

Please note that on receiving a copy of a booking form the assembly is officially booked and events will take place as per the details listed.

Please inform us immediately if any of the booking details are incorrect via email or over the phone. If you have any questions at all, please do not hesitate to contact us.

**Please check the after school club dates against your school diary for any conflicting events that may cause disruptions; e.g. INSET days, parents evenings, school performances or trips**

 

We require a minimum of 15 children to run the after-school science club (although in some instances we are able to run with less) and we can handle a maximum of 20 children in a class – if there is a large number of children interested then we may be able to run multiple classes simultaneously, or another class the following term.

Bright Sparks Events - HOLIDAY CAMPS - Terms and Conditions for PARENTS

BRIGHT SPARKS EVENTS – HOLIDAY CAMPS – CANCELLATION POLICY

  • Bright Sparks Events Limited reserves the right to cancel the Holiday Camp if the minimum required registrations is not reached five days before the Camp is due to start.
  • Customer refunds will only be given for written cancellations made seven days prior to course commencing for which there will be a £5.00 administration fee per registrant.
  • Bright Sparks Event Limited shall inform the customer as soon as possible of any changes to the Holiday Camp description.

 

BRIGHT SPARKS EVENTS – HOLIDAY CAMPS – BEHAVIOUR POLICY

  • The Holiday Camp use effective behaviour management strategies to promote the welfare and enjoyment of children attending the camp days. Working in partnership with parents, we aim to manage behaviour using clear, consistent and positive strategies.
  • No refunds will be given for any child asked to leave the course due to bad behaviour.

 

BRIGHT SPARKS EVENTS – HOLIDAY CAMPS – ILLNESS & ABSENCES POLICY

  • A child suffering from any contagious disease is not permitted to attend the Holiday Camp. This includes, but is not limited to, sickness, diarrhoea or impetigo.
  • If a child is absent from the Holiday Camp for any reason, no refund will be issued, unless you opted to take out the Illness & Absence Protection Scheme.

 

BRIGHT SPARKS EVENTS – HOLIDAY CAMPS – ILLNESS & ABSENCE PROTECTION SCHEME

  • For a worry-free purchase, you may opt into the Illness & Absence Protection Scheme to obtain a refund should your child be unable to make it to the Holiday Camp. Which means we will credit your account with any day(s) missed through your child’s absence, illness or injury.
  • We cannot offer refunds for missed days unless you have opted into the Illness & Absence Protection Scheme and this cover should be taken at the time you make your booking. You can add it to your booking later on but no less than 14 days before your child’s first day of camp.
  • You must opt into the scheme for the whole booking i.e. 5 camp days booked requires 5 days of cover, per child. Payment of any claims is made in the form of credit on your Active Network account and not as cash or credit or debit card refunds.
  • Please email our customer services team at enquiries@brightsparksscience.co.uk for a claims form.

 

BRIGHT SPARKS EVENTS – HOLIDAY CAMPS – LATE COLLECTIONS POLICY

  • All children MUST be collected at 3.30pm (unless timings are otherwise specified at time of booking). If for any reason you are unable to collect at 3.30pm, we ask that you call the office as soon as possible. Two members of staff will wait with your child until they are collected. You will be charged a late collection fee of £10 for every 15 minutes after 3.45pm to cover the additional staffing cost.
  • If we have no contact from a parent/guardian by 4.15pm, we will contact Social Services to advise them we have an uncollected child. We reserve the right to refuse future bookings from parents who continually pick up late.

 

BRIGHT SPARKS EVENTS – HOLIDAY CAMPS – LOSS OR DAMAGES

  • Children are advised not to bring in any of their own possessions, including but not limited to toys, mobile phones, game consoles and music players, to the Holiday Camp.
  • In the event that such items are brought in by a child the Bright Sparks Events Limited accepts no liability for any loss or damage that may occur.

BRIGHT SPARKS EVENTS – HOLIDAY CAMPS – EMERGENCY MEDICAL TREATMENT CONSENT

When registering your child to attend the holiday camp you will be asked to giev your consent that if an emergency medical situation arises, Bright Sparks Events Limited may administer first aid and/or medical treatment which in the opinion of a qualified medical practitioner may be necessary.

Qualified First Aid trained staff will be present on site at all times

Childcare Vouchers
As we are an activity provider offering specific tuition to help children improve their scientific skills, we are exempt from being Ofsted registered and are therefore unfortunately unable to accept childcare vouchers.

Bright Sparks Events - SCIENCE PARTY - Terms and Conditions for PARENTS

BRIGHT SPARKS EVENTS – SCIENCE PARTY – CANCELLATION POLICY

A non-refundable deposit of £100.00 is payable at the time the booking is made. The balance is payable at the time of the party. If you cancel the services:-

  1. more than 30 days before the date the services are to be delivered, Bright Sparks will waive the remaining invoice amount.
  2. with less than 30 days notice, the full amount of the invoice will become due.

If you change your mind, you have 14 days after the day your party is booked to cancel with no consequences. However, if the services are to be delivered in less than 30 days from the day you secured the booking, you cannot change your mind, even if the period is still running.

Customer refunds will only be given with written cancellations and payments will be made by the method you used for payment.

 

We are not responsible for delays outside our control.

If our supply of the services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any services and products you have paid for but not received.

 

BRIGHT SPARKS EVENTS – SCIENCE PARTY – LOSS OR DAMAGES

  • If we are providing services in your property, we will make good any damage to your property caused by us while doing so. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the services.
  • We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Your guest’s safety is important to the Bright Sparks team. All our hands-on science experiments are fully supervised and safe for the children in the specified age range (5+ years) to participate in.

 

BRIGHT SPARKS EVENTS – SCIENCE PARTY – SAFETY POLICY

Bright Sparks Events Limited holds public liability insurance and takes health and safety standards seriously. Bright Sparks have risk assessment procedures that cover children who attend the party and have developed official guidelines which all instructors must adhere to. All equipment is tested on a regular basis, labelled clearly and sealed in the appropriate containers.

 

However, we cannot accept responsibility for:

  1. Injuries caused by children below the age range (under 5s) using equipment without adequate parent supervision.
  2. Injuries caused by children touching equipment on the presentation table without being invited to do so.
  3. Injuries caused by children who disregard safety advice and warnings given by the instructor.
  4. Reactions caused by allergies that have not been specified at the time of booking or at the beginning of the party.
  5. Adverse effects in epileptic guests or participants with electronic implants, caused by the use of a strobe light, plasma ball or Van de Graaff generator, where existing conditions have not been disclosed at the time of booking or at the beginning of the party.

All Bright Sparks instructor’s hold an enhanced DBS certificate and have been fully trained by Bright Sparks. They are experienced in delivering science experiments and fun information to KS1 and KS2 children. However instructors cannot help with the catering of food or escorting children to the toilet. We request that a minimum of two adults should be present at all times during the presentation.

Family and friends are welcome to stay but please ask them to respect our instructor and remain quiet during the presentation, for safety reasons.

The party bags, and safe use of their contents, will become your responsibility from the moment we hand them to you. Party take homes, such as slime, putty and sherbet, will be made under instructor supervision and their ingredients written on the labelled container. On taking this home from the party, supervised use is required and will be your responsibility at the end of the party.

By agreeing to this wavier you accept these terms and conditions in their entirety.